How can we help?
Find the right next step for your facility.
Help with common requests
Quick answers before you get in touch.
I need help with a collection.
Contact our office with your facility name, collection date and the issue. For a time-sensitive collection question, please call the team.
Send a collection enquiryHow do I start services for my facility?
Share your facility type, complete address and contact details. Our team will confirm availability, association requirements and service terms.
Start an associationWhere can I find documents and reports?
Visit the resource centre for facility documents and reporting information. If you need a specific document, include its name and reporting period in your request.
Visit the resource centreI have a question about charges or service terms.
Contact our team with your facility name and the charge or service term you would like explained.
Ask about chargesCan you help with industrial waste?
Yes. Share your waste type, approximate quantity and site details so our industrial services team can review your requirements.
Discuss industrial waste